Getting Started
Account creation, KYC verification, and securing your new Bit.plus account.
Buying & Selling
Learn how to trade, understand order types, and view our trading pairs.
Deposits & Withdrawals
Funding your account with fiat or crypto, network confirmations, and limits.
Security
Setting up 2FA, phishing protection, and recovering a compromised account.
Fees & Limits
Comprehensive breakdown of our trading fees, withdrawal fees, and tier limits.
Mobile App
Guides for using the Bit.plus iOS and Android mobile applications on the go.
Frequently Read Articles
How long does ID verification (KYC) take?
Usually completed within 5-10 minutes during working hours.
Where is my crypto deposit?
Learn about block confirmations and network congestion.
How to reset my 2FA (Two-Factor Authentication)?
Steps to recover your account if you lost your authenticator app.
What are the withdrawal fees?
A dynamic breakdown of network and administrative fees.
Bank transfer (SEPA) deposits missing
Troubleshooting fiat deposits and processing times.
How to change my registered email address?
Security procedures for updating your primary contact.